Forget Me Not – Julie’s memoirs

Day 26 – Bullying in the workplace Micro-Management

Day 26 – Bullying in the workplace Micro-Management

Bullying in the workplace and micro-management may seem a strange topic to talk about here. But today I was asked today if I would attend “A Round Table”, a discussion on the behaviour of somebody in the workplace. There would only be three of us on this round table. It got me thinking about my previous job. I was the operations manager in a small division of Chubb Fire. The company within Chubb Fire was called Emtech. I loved working for Emtech when I first started. I worked for a lady called Emma who set the company up, and we worked out of her dining room and later a purpose-built office. The ethos of myPA comes from Emtech. Emma sold the company to Chubb Fire as she wanted to concentrate on other projects.

When I first joined Emtech, I asked Emma if she ever sold the company; to tell me so that I could decide if I would stay or look for another job. She made the promise that she would do so.

The Promise

I worked for Emtech for about six years when I noticed that a few odd things were going on in the office.  For example, paperwork was disappearing and then reappearing mysteriously.  We were going through reams of paper, and printers were running out of ink. The office always appeared to have been opened than unusual.  Small tiny things that you could put down to being tired or forgetfully.

In April, I picked up the phone to call Emma as I was worried about her. Emma would pass out for no reason. I picked up the phone and called her mobile number, and something inside me told me to put the phone down. For the first time, I knew I had to put the phone down.  It later transpired that the moment I picked up the phone to call her, she signed the contract with Chubb Fire to sell the company without my knowledge.

There had been someone else in the office in the mornings and the evenings. It was the housekeeper, Emma’s husband, and Emma. They were photocopying various documents, making sure that the paperwork and contracts and client contact details were all in order and ready for the sale. They were doing due diligence.

Emma told me two days before the sale that she would never sell the business. It was her baby, and she would protect it as much as she could.  Oh, what a fool I was!

The Betrayal

On Sunday at 2:00 pm, I got a call from Emma, and she asked me to come to the office; as a matter of urgency.  The office was a barn next to her home.  She needed to talk to me. Being worried about her, so I went to the office. I found her in the garden drinking a glass of Pimm’s, and she invited me over.  We sat down on the grass; she gave me a glass of Pimm’s. Her opening line to me was, “your job is safe for a year”. She then proceeded to tell me she’d sold the company to Chubb Fire.

I asked her why she hadn’t told me and reminded her of her promise. She replied that if I found out beforehand, she would have to give a large amount of money back to Chubb Fire. I was upset at this, and Emma then replied, “I don’t know why you’re crying. It doesn’t affect you”.

On Monday, I arrived at the office to find three representatives from Chubb Fire already there.  They told us that our jobs were safe, they now owned Emtech, and if they needed any information, they would ask. Our new manager will appear in a few days as he is on holiday.

The start of being bulled in the workplace

The manager arrived, and it was a complete and utter disaster from start to finish. I’ve never experienced bullying in the workplace until I’ve met this person. I had never understood how insidious bullying could be, how it starts with such a brief comment, and how it can chip away at your confidence without you even knowing. The following two years with Chubb Fire were pure hell. The reason I’m saying this is that this line manager liked to have round tables. His idea was that we’d all sit around together and discuss issues in an open and frank manner. What this meant, I discovered over time, was that he would get his way.  The staff and my manager would team up together and pick on me.

Bullying in the workplace and micro-management an Example

A prime example of this is that this line manager wanted me to micromanage staff. As far as he was concerned, they were not completing their tasks promptly. His idea was that I would go round to each staff member and ask what they were doing.  At lunchtime, I would then go back to each member of staff and ask what they had done and what they plan to do in the afternoon. Before going home, I would then go around to each staff member to ask what they did and what they planned to do the next day. I had resisted doing this for three months. I was worn down and agreed to do it.

Within a week, all members of staff requested an open round table with the manager. The members of staff then brought up this micromanagement and said that I was treating them like children. They resented it. The staff resented me. Everyone hated micromanagement. At this open round table, my line manager looked at me and said, “Julie, why are you doing that? We’re all adults here and should be treated like adults”. Flabbergasted was an understatement. I said I was doing what you asked me to do. However, he decided not to hear that comment, as did everyone else.

The set up – Bullying in the Workplace

At the end of the meeting, I requested a quiet word with him in our meeting room and asked what he was playing at. He replied that he needed the staff to buck up their ideas and work harder to finish the work. I repeated my question and asked why he had set me up with the staff and didn’t back me up during our meeting. He answered that it doesn’t matter how we got to this resolution; the staff have agreed to do the backlog of work. They understand the urgency for getting work up to date and billed.

For the first time in my life, I complained to HR about this and a few other bullying tactics this line manager used. I will never do this type of round table again. This style of roundtables is rude, soul-destroying.

What I have learned about Bullying in the workplace and micro-management

  • I will not do a roundtable to get staff “to buy into” a project or manipulate them
  • Its exhausting to be bullied
  • You should never set anybody up at work to get a result

Writing My Memoirs – 31 Day Challenge – Video and Blog Posts

Day 21 – An Expert
Day 25 – Bullying is Slow
Day 29 – Bullied Health
Day 22 – Fire a Client
Day 26 – Management
Day 30 – Survival
Day 23 – A Dilemma
Day 27 – Accused
Day 31 – I Made It
Day 24 – Sold
Day 28 – Promotion

Day 24 – The start of being bullied at work

Day 24 – The start of being bullied at work

Bullied at work.

I have worked for several organisations, some were enormous, and others were tiny.  My preference it to work for small organisations.  I like that you get to do various jobs and experience all areas of a business.  The best job I ever had was working for a company called Emtech.  We specialised in fire prevention and running risk assessments for multi-tenanted buildings, mainly in London.  We worked out of the owner (Emma) dining room.  On the odd occasion, she had a dinner party. We had to pack the office away and turn it back into a dining room.  It also meant we went home early.

I had the best job ever – before bullied at work

Three of us worked at Emtech, the owner Emma, and a part-timer who was a friend of Emma’s from childhood and myself.  It was indeed a family business. I had just returned from backpacking around southeast Asia and Australia, so I lived in Dorset with my family.  Emtech was in Gloucestershire. As a result, I would lodge with Emma in the Yellow Room for the first four months. In fact, during my interview, I ended up answering the phone for a client and organising a Fire Drill. We both liked the same music and had that blaring on the CD player. 

A fantastic groom would come into the office for cups of tea when it was cold, and she needed to warm up.  One of the additional tasks was to feed the horses if the groom had a day off and Emma visited a client in London.  As you can see, it was very much a lifestyle job.  I loved it.

Financial rewards were massive

I received my biggest bonus from Emtech.  I had an appraisal (which we didn’t do).  The first appraisal was after 12 months of service.  We sat on the Cotswold stone wall in her garden drinking gin and tonic.  She said she was happy with my work and what I was doing and gave me a £2000 pay rise.  The second appraisal followed a similar process. Again, she said she was happy with my work and asked if I wanted a pay rise and bonus.  Naturally, I said yes, that would be nice.  I had a £2,000 pay rise and a £10,000 bonus.

Working for a small company has its issues.  The most critical issue was what would happen if Emma sold the company.  She had told me she never would, as it was her baby.  Emma started the company at 18.  We had an agreement that if she ever sold the company, she would tell me.  It would not mean I would leave, but it would give me options.

I was summoned

You can understand my surprise when I was summoned to her home one Sunday as she had something urgent to discuss with me.  Emma had been sick for some time, and I thought it was something to do with that.  I drove to work at 2 pm and  I found her sitting on the front lawn drinking Pimm’s.  I joined her, and the first thing she said was that “your job is safe for a year”.  She then told me she had sold the company to Chubb Fire, and they took ownership of the company on Friday.

I was devastated. Not that Emma had sold the company.  It was probably the best decision, as she was looking to move into a different business.  We had an agreement that she would tell me if she was going to sell the company.  In the previous weeks, I had noticed that something was going on in the office.  Paper was going missing.  Items in the office had been moved, and the paperwork was out of order. In hindsight, she was preparing for the sale of the company.

I still find it challenging to comprehend that Emma lied so badly to me about the sale of the company.  Indeed, only three days before the sale, I asked her if she would ever sell the company, and she told me it was her baby and she would never sell it. 

I was asked to attend the office at 8 am the next day to help her tell the other staff members and assure them that nothing would change for about a year.  2002 was the start me being bullied at work and three years of hell working for Emtech and Chubb Fire.

What I learned about writing my memoirs and being bullied at work

  1. When it comes to money, people will lie and betray you.
  2. I know how much I was worth in 2002.
  3. A company is just that, and everyone is expendable, whether we like it.  We are not unique or invaluable when it comes to money and business.

Writing My Memoirs – 31 Day Challenge – Video and Blog Posts

Day 21 – An Expert
Day 25 – Bullying is Slow
Day 29 – Bullied Health
Day 22 – Fire a Client
Day 26 – Management
Day 30 – Survival
Day 23 – A Dilemma
Day 27 – Accused
Day 31 – I Made It
Day 24 – Sold
Day 28 – Promotion